1. Overview
At Compliance Services, we are committed to providing high-quality compliance posters and resources. If you’re not fully satisfied with your purchase, our refund policy ensures a smooth process to address your concerns.
2. Return Eligibility
To be eligible for a return, items must be unused, in the same condition as received, and returned within 30 days of purchase. Please retain your receipt or proof of purchase to confirm eligibility.
3. Non-Returnable Items
Customized or special-order products, as well as any digital downloads or electronic items, are non-returnable. Please review these items carefully before purchasing.
4. Return Process
To initiate a return, contact our customer service team at [contact email or phone number] with your order details. Once your return request is approved, we will provide instructions on how to send your item back to us. Customers are responsible for return shipping costs unless the item received was incorrect or defective.
5. Refunds
Upon receiving and inspecting your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7–10 business days, and a credit will be automatically applied to your original payment method.
6. Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us with your request.
7. Late or Missing Refunds
If you haven’t received a refund within the expected timeframe, please first check with your bank or credit card provider. If there are still issues, contact us at [contact email or phone number] for assistance.
8. Contact Information
For any questions about our Refund Policy, please reach out to our customer support team at 1-(866)-531-3624. We’re here to help and ensure your experience with Compliance Services is a positive one.